| Event ID | Event | Action | Condition | Required Data | Active/Archived | Questions/Notes |
| 1 | SMM Identifies the best room for the purpose of this meeting | Book the best room for this meeting | A room database exist with all the room characteristics entered | Meeting's date, time, duration, number of attendees, equipment required like projector, whiteboard, network connection, teleconference line | ACTIVE | . |
| . | . | Select exact matched rooms for the number of attendees, date, time and duration and if the room is not booked | Assume there are rooms available | Meeting's date, time, duration, number of attendees, equipment required like projector, whiteboard, network connection, teleconference line | . | Return the rooms list to the client to select |
| . | . | If the available rooms list is empty; search for rooms which are near to above criteria. | An exact match can not be found | . | . | . |
| . | . | Search the rooms with one or two seats less then the required | NumberOfAttendees - 1 or NumberOfAttendees-2 | . | . | Return the rooms list to the client to select |
| . | . | Search a room with clashing another meeting for 5 minutes max, either start of the meeting or end of the meeting. | . | Duration-5min | . | Return the rooms list to the client to select |
| . | . | Define out of office attendees who require a teleconference number to attend to the meeting | There are out office people who needs to attend | . | . | If there is any, a teleconference line should be arranged and included in the meeting request. This action requires further investigation as it communicates with number of outside systems. |